"I requested service on a Sunday afternoon and heard from John within an hour or so. We set up an appointment for Monday afternoon which is the time that worked best for us, but John was willing to come early in the morning. I will contact John again and would recommend him to friends and family."
- Krista F.
"Expertise. Fairness. Fairly priced. When another major local service said we needed a new heat pump (at a cost of 17K) we got a second opinion. It needed a repair and keeps humming along. We have very complicated systems and NB mechanical keeps them in shape. Further the same technican Chris has serviced them for 3 years straight. You wont be disappointed."
- Heather A.
"John, Kira, Kevin and Matt were fantastic helping me and rushing to resolve my AC issues when it wasn't working and it was 95 degrees out with little air circulating in my house with 88 yr old mother with health issues. I can't thank N.B. enough for their kindness and understanding. As for AHS not even going there."
- Lisa R.
"Had a difficult situation 4 days before christmas our furnace exhaust fan borke. NB was out to my house within 4 hours, diagnosed the problem & had calls out to get the parts within a half hour. The part was difficult to find, they located it, worked late on a half day and got us heat for christmas. Great people that are knowledgeable & care. Can't thank them enough for being good to work with & taking time out of their holiday weekend for our family!"
- Jason L.
"Prompt, courteous, professional"
- John P.
"Scheduling the appointment was quick and easy. The service technician arrived on time and was professional. He analyzed the system and fixed the cooling problem but indicated further work might be needed. The bill was a bit higher than I expected but within the identified range."
- George S.
"They were very prompt in answering the call for service. They sent someone out the same day. He fixed what he thought was the problem but then the unit went out again the next day. They sent a repair man out the same day again and he told me I did need a replacement unit. Quoted me a price that was very reasonable and came out within two days and installed my new unit. I was then reimbursed the charges for the first service call! I would highly recommend them. Honest and reliable!"
- Alicia L.
"I was very impressed that they replaced the damaged air handler that came and got a new one within minutes...instead of installing the damaged one. Thank You!"
- Pamela R.
"Great customer service!"
- Daniel M.
"Continue your excellent customer service and genuine concern for your customers!"
- Antionette M.